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Find your main water shutoff before you need it

Quick answer

In most Utah homes the main shutoff is in the basement or crawlspace on the wall facing the street, often near the water heater. A lever valve closes with a quarter turn; a round gate valve takes several clockwise turns. Find it, tag it, and show every adult in the house.

The single most valuable ten minutes of homeownership. Do it this weekend, then show your spouse.

10 minutesEasyFree to find. A tag and zip tie cost a few dollars; a meter key is about $10 to $25
Main water shutoff valve with an orange lever handle

This guide is general information and is awaiting technical review by Pando Plumbing. Always follow your fixture manufacturer's instructions.

Tools

  • Flashlight
  • Water meter key (for the street valve)

Supplies

  • Bright tag and zip tie

Before you start

  • Pick a time when no one needs water, since closing the main shuts off the whole house.
  • Bring a flashlight for the basement or crawlspace.
  • Learn which valve type you have before you need it in a hurry.

Steps

  1. 1

    Start where the water enters

    In most Utah homes the main valve sits in the basement or crawlspace on the wall facing the street, often near the water heater or the front hose bib.

  2. 2

    Identify the valve type

    A lever ball valve turns a quarter turn to close. A round gate valve needs several full clockwise turns. Know which one you have before it is spraying.

  3. 3

    Exercise it once a year

    Close it fully, then reopen it. Valves that never move seize up and snap at the worst possible moment.

  4. 4

    Tag it and teach it

    Zip-tie a bright tag on the valve and walk every adult in the house to it. A shutoff only one person can find is half a shutoff.

  5. 5

    Know the backups

    Learn the toilet and sink angle stops too, plus the curb stop at the street. Local shutoffs let you fix one fixture without going dry for the whole house.

Common mistakes

  • Waiting until a pipe bursts to look for the valve.
  • Forcing a seized valve until the handle or stem snaps.
  • Assuming everyone in the house knows where it is.
  • Forgetting the toilet and sink angle stops that shut off one fixture at a time.

Final check

Close the main and open a faucet to confirm the water stops, then reopen the valve fully. If the valve leaks, will not close all the way, or snaps off, that is an emergency call to Pando, not a Saturday project.

Plumber's tip

Photograph the valve and drop the picture in a shared album called House. It beats yelling directions over the phone while water rises.

Stop and call Pando if...

The valve leaks when you turn it, will not close all the way, or snaps off in your hand. That is an emergency call, not a Saturday project.

Know when to call

Rather have it done right the first time?

Some jobs belong to a licensed plumber: anything behind a wall, under a slab, or on a gas line. Knowing that is part of "I've got this." Pando Plumbing serves Salt Lake to Provo.

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